View was sensational! Staff were excellent. Breakfast far exceeded expectations. Peaceful, wonderful location, bus from railway stations stops right outside the hotel. We purchased a Hakone Pass from railway station on arrival from Kyoto. The Pass covered the bus fares to our hotel plus pirate ship and much more. Certainly worth it. The Pirate ship is a couple of hundred metres from hotel. A couple of restaurants at hotel which included a French restaurant which we enjoyed very much. Also a few local restaurants nearby for lunch. We loved every minute of our stay. Beautiful area.
Aussie
липень 2023 р.
Location can’t be beat. Wonderful restaurant and bar in the hotel, several other restaurants very nearby. Walk to the lake cruise, which takes you to the ropeway, which takes you to the Hakone Open Air Museum. Stunning, stunning, stunning! Staff is very helpful. AstroTurf lawn for enjoying lake and Fuji view. Guest lounge with free and wine vending machine is nice to have - a beautiful spot to gather.
Lilian
липень 2024 р.
The view is absolutely stunning. My room was tidy and nicely furnished, it was also spacious. I didn't take advantage of the breakfast service, nor did I access any of the onsen or restaurants on site. I image they would have made the experience even better. I really appreciated the pod machine in the room and the large bath tub. Staff were also kind and professional. A decent level of english was also spoken by all staff that I engaged with, which made things really easy. They also helped me to send my luggage forward.
Georgia
березень 2023 р.
Perfect location. Bus takes you right outside the door. You can see Mt Fuji from your window if you get a lakeside view. The view from window looks way better than the pics. Staff were helpful when asked questions. Welcome drink was a nice touch. Food is expensive but if you go to the bar you can get some mains or side dishes. This property is a 5 minute walk to pitate ship boat. You can go to shrine and cable car etc from there. Fantastic location!
Ben
грудень 2023 р.
THE VIEW... was incredible, we were lucky enough to have one of the end rooms that faced onto the water and having electric curtains that open up to the view of the still lake in the morning was incredible, we could even seen Mount Fuji too. Would definitely recommend to anyone to stay here. Right next to the pirate ship docking location. Staff were extremely helpful and friendly.
Aron
жовтень 2023 р.
The view in hotel is really nice. Lounge facility is free and very relaxing. Staff are helpful and good service mind. The location is very near to Sightseeing Cruise, make it really easy to visit all main tourist spot.
Ingkarat
січень 2023 р.
The view of the lake from our room was the highlight. We had a very large room with a lounge in front of the window with a view of the lake and Mount Fuji. Located next to the ferry terminal for the pirate boat which takes you to the ropeway station up to the volcano, connects to the cable car and Tozan Switchback railway. Guests lounge with complimentary coffee, tea and soft drinks.
Anne
липень 2023 р.
View from the room was excellent with lake and Mount Fuji right infront of you through the view length window. Room is spacious. The onsen is a plus. A good way to relax at the end of the day with a dip in the onsen. Certificate of inspection of the mineral content of the onsen displayed on the wall as well. Hotel staff are very polite and helpful which made the stay even more pleasant. 2 or 3 restaurants available just opposite the hotel. Sight seeing Cruise station is right next to hotel. Hakone Shrine and Heiwa no Torii are very close too.
Sean
грудень 2024 р.
Staff were so helpful and friendly, the view from the room is lovely (we were only able to see Fuji one time in four days because of the cloudy weather but I’m glad we stayed here for it). The onsens are simple but great. We tried the French and tepanyaki restaurants and the service was awesome
Zoë
вересень 2023 р.
Beautiful location! Gorgeous room! And the heated toilet seat was practically decadent! The bartenders who worked during the “happy hour “ were very friendly.
Carol
липень 2024 р.