View was sensational! Staff were excellent. Breakfast far exceeded expectations. Peaceful, wonderful location, bus from railway stations stops right outside the hotel. We purchased a Hakone Pass from railway station on arrival from Kyoto. The Pass covered the bus fares to our hotel plus pirate ship and much more. Certainly worth it. The Pirate ship is a couple of hundred metres from hotel. A couple of restaurants at hotel which included a French restaurant which we enjoyed very much. Also a few local restaurants nearby for lunch. We loved every minute of our stay. Beautiful area.
Aussie
يوليو ٢٠٢٣
The view is absolutely stunning. My room was tidy and nicely furnished, it was also spacious. I didn't take advantage of the breakfast service, nor did I access any of the onsen or restaurants on site. I image they would have made the experience even better. I really appreciated the pod machine in the room and the large bath tub. Staff were also kind and professional. A decent level of english was also spoken by all staff that I engaged with, which made things really easy. They also helped me to send my luggage forward.
Georgia
مارس ٢٠٢٣
Perfect location. Bus takes you right outside the door. You can see Mt Fuji from your window if you get a lakeside view. The view from window looks way better than the pics. Staff were helpful when asked questions. Welcome drink was a nice touch. Food is expensive but if you go to the bar you can get some mains or side dishes. This property is a 5 minute walk to pitate ship boat. You can go to shrine and cable car etc from there. Fantastic location!
Ben
ديسمبر ٢٠٢٣
THE VIEW... was incredible, we were lucky enough to have one of the end rooms that faced onto the water and having electric curtains that open up to the view of the still lake in the morning was incredible, we could even seen Mount Fuji too. Would definitely recommend to anyone to stay here. Right next to the pirate ship docking location. Staff were extremely helpful and friendly.
Aron
أكتوبر ٢٠٢٣
The view in hotel is really nice. Lounge facility is free and very relaxing. Staff are helpful and good service mind. The location is very near to Sightseeing Cruise, make it really easy to visit all main tourist spot.
Ingkarat
يناير ٢٠٢٣
The view of the lake from our room was the highlight. We had a very large room with a lounge in front of the window with a view of the lake and Mount Fuji. Located next to the ferry terminal for the pirate boat which takes you to the ropeway station up to the volcano, connects to the cable car and Tozan Switchback railway. Guests lounge with complimentary coffee, tea and soft drinks.
Anne
يوليو ٢٠٢٣
Staff were so helpful and friendly, the view from the room is lovely (we were only able to see Fuji one time in four days because of the cloudy weather but I’m glad we stayed here for it). The onsens are simple but great. We tried the French and tepanyaki restaurants and the service was awesome
Zoë
سبتمبر ٢٠٢٣
Everything. The location was amazing, the views front the garden. Located right beside the cruise boat(great for getting around) and beside a bus stop too. The staff were very friendly and we were lucky to have seen My Fuji from our room. Continental breakfast was great and the food in the restaurant was lovely.
Dean
أغسطس ٢٠٢٣
Great location. Our lake view room was exceptional. The welcome drink in the bar was most pleasant and the breakfast was very good. The Onsen was a great way to relax after a busy day.
Thwaite
ديسمبر ٢٠٢٣
Gorgeous location on the lake, and our view over the lake and Mount Fuji was fantastic. Our room was huge especially for Japan where rooms are typically small, and had very comfortable beds, and lovely pyjamas. The onsen was great - particularly the outdoor one. The hotel exterior is interesting and imposing. We loved our stay.
Karen
يناير ٢٠٢٤